Terms and Conditions

Last updated: April 11, 2026

These Terms and Conditions ("Terms") govern your use of NeverCram ("the Service"), operated by Gigglestack Private Limited ("we", "us", "our"), a company registered in India.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

NeverCram is a spaced repetition learning platform that helps you study and retain information more effectively. The Service includes web-based study tools, AI-powered features, and progress tracking.

2. Accounts

Registration

  • You must provide accurate and complete information when creating an account
  • You must be at least 16 years old to use the Service
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activity that occurs under your account

Account Security

Notify us immediately at support@nevercram.app if you suspect unauthorized access to your account. We are not liable for losses resulting from unauthorized use of your account.

3. Subscriptions and Payments

Free and Paid Plans

NeverCram offers both free and paid subscription plans. Paid plans provide access to additional features as described on our pricing page.

Billing

  • Paid subscriptions are billed in advance on a monthly or yearly basis
  • Prices are listed in USD and may be subject to applicable taxes
  • Payment is processed securely through our third-party payment provider

Cancellation and Refunds

  • You may cancel your subscription at any time from your account settings
  • Cancellation takes effect at the end of the current billing period
  • You retain access to paid features until the end of your current billing period
  • Refunds are handled on a case-by-case basis; contact support@nevercram.app

Price Changes

We may change subscription prices with 30 days' notice. Price changes take effect at the start of your next billing period after the notice.

4. Your Content

Ownership

You retain ownership of all content you create on NeverCram, including flashcards, decks, notes, and other study materials ("Your Content").

License to Us

By uploading content to the Service, you grant us a limited, non-exclusive license to store, process, and display Your Content solely to provide and improve the Service. This license ends when you delete Your Content or your account.

Responsibility

You are solely responsible for Your Content. You agree not to upload content that:

  • Infringes on intellectual property rights of others
  • Contains illegal, harmful, or offensive material
  • Violates any applicable laws or regulations

Data Export

You may export Your Content at any time while your account is active.

5. AI Features

NeverCram may use artificial intelligence to enhance your learning experience, including adaptive scheduling, content suggestions, and study recommendations. AI-generated suggestions are provided as-is and should not be relied upon as the sole source of information for academic or professional purposes.

6. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or its infrastructure
  • Use automated tools to scrape, crawl, or extract data from the Service
  • Share your account credentials with others
  • Resell or redistribute the Service without our written consent
  • Use the Service to infringe on the intellectual property of others

We reserve the right to suspend or terminate accounts that violate these terms. For non-egregious violations, we will provide 7 days' notice and an opportunity to remedy the violation before suspension or termination.

Account Deletion

You may delete your account at any time from your account settings. Upon deletion, we will remove your personal data in accordance with our Privacy Policy. Some data may be retained as required by law (e.g., payment records).

7. Intellectual Property

The Service, including its design, code, features, branding, and documentation, is owned by Gigglestack Private Limited and protected by applicable intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand elements.

8. Availability and Modifications

  • We strive to maintain high availability but do not guarantee uninterrupted access
  • We may modify, suspend, or discontinue features of the Service with reasonable notice
  • We will make reasonable efforts to notify you of material changes that affect your use

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Service is provided "as is" without warranties of any kind, express or implied
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claims related to the Service is limited to the amount you paid us in the 12 months preceding the claim
  • We are not responsible for any loss of data, study progress, or learning outcomes

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or willful misconduct.

10. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Gigglestack Private Limited from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party. This section does not apply to consumers in jurisdictions where indemnification clauses are unenforceable.

11. Dispute Resolution

Governing Law

These Terms are governed by the laws of India.

Resolution Process

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, with the seat of arbitration in India.

EU/EEA consumers: This arbitration clause does not override your right to bring claims before the courts of your country of residence, in accordance with applicable EU consumer protection laws.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.

14. Contact

For questions about these Terms, contact us at:

Gigglestack Private Limited Email: support@nevercram.app